زاجلي
التواصل متعدد القنوات
التواصل متعدد القنوات
Please read these terms carefully before using Zagely. By accessing or using our platform, you agree to be bound by the following terms.
By registering for, accessing, or using the Zagely platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. If you do not have such authority, or if you do not agree with these Terms, you must not accept them and may not use the Service.
You must be at least 18 years old to use this Service. By using it, you confirm you meet this age requirement.
Zagely is a unified multi-channel business communication SaaS platform enabling businesses to connect with customers via WhatsApp, Telegram, Email, Web Push, Viber, Messenger, Discord, and other channels through a single interface.
Our Service includes, but is not limited to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
To access the Service, you must register for an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your credentials.
You agree to:
We reserve the right to suspend or terminate accounts that exhibit suspicious activity, violate these Terms, or pose a security risk to our platform or other users.
The Service is offered under subscription plans as published on our pricing page. All fees are in USD unless stated otherwise.
Payments are processed securely via Stripe. By subscribing, you authorize recurring charges to your payment method.
Subscriptions renew automatically at the end of each billing cycle. You may cancel anytime to prevent renewal.
We offer a 7-day refund window for annual plans. Monthly plans are non-refundable after the billing date.
Plan upgrades are prorated immediately. Downgrades take effect at the start of the next billing cycle.
We reserve the right to modify pricing with 30-day advance notice. Continued use after the notice period constitutes acceptance of new pricing.
You agree NOT to use the Service to:
Violation of this policy may result in immediate suspension or permanent termination of your account without refund.
Zagely operates as a communication intermediary. Your use of messaging channels is subject to the terms and policies of those platforms in addition to these Terms.
Meta Business Messaging Policy
Telegram Terms of Service
Meta Platform Policy
Viber Terms of Service
You are solely responsible for ensuring your messaging campaigns comply with all applicable third-party platform policies, including opt-in requirements, content restrictions, and message templates. Zagely is not liable for account bans or restrictions imposed by third-party platforms.
Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Regarding tenant data:
Upon account termination, your data will be retained for 30 days before being permanently deleted, unless required by law.
The Zagely platform, including its source code, design, trademarks, logos, and all related documentation, is the intellectual property of Zagely and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service during your active subscription. This license does not include the right to:
You retain all ownership rights in your content (messages, contacts, templates) uploaded to or created within the platform.
We strive to maintain 99.9% platform uptime. Scheduled maintenance windows will be announced at least 24 hours in advance via email and in-app notifications.
The Service may be temporarily unavailable due to:
We do not guarantee the availability or functionality of third-party messaging platforms (WhatsApp, Telegram, etc.) and are not liable for their downtime or policy changes.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZAGELY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
In all cases, our aggregate liability to you for any claim shall not exceed the total amount you paid to us in the 3 months preceding the claim.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Either party may terminate the agreement at any time. You may cancel your account via the billing settings. We may suspend or terminate your account:
Upon termination, your access to the Service will cease immediately. Provisions regarding intellectual property, limitation of liability, and governing law shall survive termination.
These Terms shall be governed by and construed in accordance with applicable international commercial law. Any disputes shall first be attempted to be resolved through good-faith negotiation.
If a dispute cannot be resolved informally, it shall be submitted to binding arbitration. Class action lawsuits and jury trials are waived to the fullest extent permitted by law.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Service must be filed within one (1) year after such claim or cause of action arose.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by:
Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the new Terms.
If you have questions, concerns, or requests regarding these Terms, please contact us:
البريد الإلكتروني
legal@zagely.comWebsite
zagely.comWe aim to respond to all legal inquiries within 3 business days.
Our support team is here to help. Reach out and we'll respond promptly.